All orders are slightly delayed due to the COVID-19 Pandemic. Please email us at info@ivyltresses.com for your order status

Returns and Exchanges

All hair extensions are final sale. Human hair extensions are considered to be a hygienic product by law. We take matters of hygiene and public safety very seriously and do not allow opened items to be returned for the safety of all our customers. If the incorrect texture or length was shipped, please contact us within 7 days of receipt. Unauthorized returns will be refused.